Shipping policy

Processing Time

All orders are processed within 2–5 business days before shipping. Orders are not processed, packed, or shipped on weekends or South African public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Shipping Time

Estimated delivery time is 7–10 business days, excluding weekends and public holidays.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, peak shopping seasons, or other unforeseen circumstances

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. Lindo Glow cannot be held responsible for orders delayed or returned due to an incorrect or incomplete address provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at info@lindoglow.shop with your order number. We will work with our shipping partner to investigate and assist you as quickly as possible.